Shipping, Duties & Taxes
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England & Wales:
- DHL Express: £6.95, next working day when ordered before 2pm GMT. Lead time can be longer during a sale period so please refer to the wording at checkout.
- Standard via Royal Mail: Free over £150, £3.95 if under, inclusive of VAT. 3-5 working days.
- Saturday Delivery DPD Express: £15.50, order pre 2pm GMT on Fridays, inclusive of VAT.
- Scotland, Northern Ireland, Jersey, Guernsey, Isle of Man:
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- DHL Express: £6.95, 2-4 working days.
- Standard via Royal Mail: Free over £150, £3.95 if under. 3-5 working days.
- Next day delivery and Saturday delivery are not available.
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USA:
- Fedex International Connect Plus: Shipping is free over $175, $10 if under ($28 for orders below $75). Tax and duties payable at checkout on orders over $800. Product prices are exclusive of tax.
- Lead time: 3-10 working days.
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Canada:
- Fedex International Connect Plus: Shipping is free over CAD $300, $15 if under ($55 for orders below CAD $145). Tax and duties payable at checkout on orders over CAD $20. Product prices are exclusive of VAT.
- Lead time: 3-10 working days.
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Europe 1 (ECC Markets):
- Fedex International Connect Plus: Shipping is free over €150, €8 if under (€18 for orders below €60). Tax payable at checkout on all orders, with duties payable on orders over €150. Product prices are exclusive of VAT.
- Lead time: 3-10 working days.
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Europe 2 (Non ECC Markets):
- Fedex International Connect Plus: Shipping is free over €150, €10 if under (€25 for orders below €70). Tax and duties payable at checkout, dependent on basket value according to the country of import's rulings. Product prices are exclusive of VAT.
- Lead time: 3-10 working days.
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Australia & NZ:
- Fedex International Connect Plus: Shipping is free over AUD $320, $20 if under ($55 for orders below AUD $145). Tax and duties payable at checkout on orders over AUD $1,000. Product prices are exclusive of VAT.
- Lead time: 3-10 working days.
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All other markets:
- Fedex International Connect Plus: Shipping is free over £150, £15 if under (£26 for orders below £100). Tax and duties payable at checkout where available, dependent on basket value according to the country of import's rulings. Product prices are exclusive of VAT.
- Lead time: 3-10 working days.
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Return Policy (full T&Cs click here):
- 14-day return period from delivery.
- Items must be unworn, undamaged, with tags.
- Sale items are final and not eligible for returns.
- Exchanges depend on stock availability.
- For gift returns, please provide order details.
- No returns for pop-up event purchases or altered items.
- Refunds processed within 10 days.
- Bank processing time: 5-10 days.
- Original shipping costs not refunded.
- Faulty items may be returned.
- We're not responsible for lost parcels sent outside of our portal.