CAREERS AT PEACHY DEN
We are a London based, community focused, female owned womenswear brand with its ear to the ground and finger on the pulse.
Fancy a career at Peachy Den? We will list any current job openings below. We'd love to hear from you!
Peachy Den Full-Time Keyholder
Location: Peachy Den, London – Brewer Street
Contract: Full-Time
Reports to: Dual Site Manager
Role Overview
As a Keyholder, you’ll be a trusted member of the Dray Walk store team, delivering outstanding customer experiences while supporting the smooth day-to-day running of the store. You’ll take ownership when leading shifts, act as a brand ambassador on the shop floor, and help drive sales through authentic styling, product knowledge, and community-building.
This role blends hands-on selling with keyholder responsibility, making it ideal for someone confident, organised, and passionate about fashion and people.
Key Responsibilities
Keyholder & Store Operations
- Open and close the store independently when required
- Take responsibility as the senior team member on shift
- Manage daily store tasks, including:
- Organising the day planner
- Cash handling and end-of-day cashing up
- Store security and alarm procedures
- Troubleshoot issues on shift (POS problems, delivery delays, customer incidents, team challenges)
- Escalate issues to management when appropriate, using sound judgement
Customer Experience & Sales
- Deliver a warm, personal, and memorable experience to every customer
- Build genuine relationships and understand individual customer needs
- Confidently style customers and recommend products in an authentic, non-pushy way
- Drive sales through product knowledge, upselling, and cross-selling
- Handle customer questions, feedback, and returns professionally and in line with company policy
Visual Merchandising, Standards & Store Presentation
- Maintain Peachy Den’s visual merchandising standards at all times, ensuring the store reflects the brand’s aesthetic, energy, and values
- Keep the shop floor, fitting rooms, stock areas, and back-of-house clean, organised, and presentable throughout the day
- Ensure products are steamed, folded, sized correctly, and replenished promptly
- Reset rails, tables, and displays regularly, especially during and after busy periods
- Follow VM guidelines for new drops, launches, and floor moves, and support updates as directed by management
- Take ownership of store standards when leading shifts, ensuring the space is customer-ready at all times
- Proactively identify and resolve any issues with cleanliness, tidiness, or presentation
- Balance maintaining visual standards with delivering excellent customer service during peak trading hours
Team & Culture
- Actively support and motivate teammates on the shop floor
- Lead by example, especially during solo or keyholder shifts
- Contribute to a positive, inclusive, and collaborative store environment
- Stay proactive and engaged during quieter periods by maintaining standards, merchandising, and product knowledge
Product & Brand Knowledge
- Develop a strong understanding of Peachy Den’s product range and brand values
- Stay up to date on new drops, restocks, and seasonal collections
- Confidently communicate what makes Peachy Den unique to customers
- Represent the brand with confidence, creativity, and authenticity at all times
What We’re Looking For
- Previous experience in retail or a customer-facing role
- Strong communication and interpersonal skills
- Confident, organised, and reliable
- Comfortable taking responsibility and leading shifts
- Availability to work weekends, evenings, and peak retail periods
How to apply? Send your CV and a cover letter to careers@peachyden.co.uk
Peachy Den Sales Assistant
(Full-Time & Part-Time Roles Available)
Location: Peachy Den, London – Brewer Street
Contract: Full-Time & Part-Time Roles Available
Reports to: Dual Site Manager & Keyholder
Role Overview
As a Sales Assistant at Peachy Den’s Dray Walk store, you’ll play a key role in creating an exceptional in-store experience for every customer. You’ll bring energy, warmth, and authenticity to the shop floor while supporting daily store operations and maintaining Peachy Den’s visual and brand standards.
This role is ideal for someone passionate about fashion, people, and community — someone who thrives in a fast-paced retail environment and enjoys building genuine customer relationships.
Key Responsibilities
Customer Experience & Sales
- Deliver a warm, personal, and memorable experience to every customer
- Build genuine relationships and confidently engage with customers on the shop floor
- Understand individual customer needs and provide thoughtful styling advice
- Drive sales through product knowledge, cross-selling, and authentic recommendations
- Handle customer queries, feedback, and returns professionally and in line with company policy
- Support the team in achieving daily and weekly sales targets
Store Operations
- Support opening and closing procedures alongside Keyholders and management
- Assist with daily store tasks including replenishment, processing deliveries, and maintaining stock levels
- Operate the POS system accurately and efficiently
- Support with cash handling following company procedures
- Communicate any on-shift issues or customer concerns to management promptly
- Stay proactive during quieter periods by restocking, organising, and maintaining product knowledge
Visual Merchandising, Standards & Store Presentation
- Maintain Peachy Den’s visual merchandising standards, ensuring the store reflects the brand’s aesthetic, energy, and values
- Keep the shop floor, fitting rooms, stock areas, and back-of-house clean, organised, and customer-ready at all times
- Ensure products are steamed, folded, sized correctly, and replenished promptly
- Support floor moves, new drops, and VM updates as directed by management
- Regularly reset rails and displays, especially during and after busy trading periods
- Balance delivering excellent customer service with maintaining store presentation
Team & Culture
- Contribute to a positive, inclusive, and collaborative store environment
- Support teammates during busy periods and communicate clearly on the shop floor
- Embody Peachy Den’s values in every customer interaction
- Stay engaged, proactive, and solution-focused throughout each shift
Product & Brand Knowledge
- Develop a strong understanding of Peachy Den’s product range and brand values
- Stay up to date on new drops, restocks, and seasonal collections
- Confidently communicate what makes Peachy Den unique
- Represent the brand with confidence, creativity, and authenticity at all times
What We’re Looking For
- Previous retail or customer-facing experience preferred (but not essential)
- Strong communication and interpersonal skills
- Positive, proactive, and enthusiastic attitude
- Passion for fashion and styling
- Ability to work both independently and as part of a team
- Availability to work weekends, evenings, and peak retail periods
How to apply? Send your CV and a cover letter specifying your availabilty to careers@peachyden.co.uk

