Shipping, Duties & Taxes EU1
Please click here for our Holiday Shipping & Returns Information.
Europe 1 (ECC Markets):
- Fedex International Connect Plus: Shipping is free over €150, €8 if under (€18 for orders below €60). Tax payable at checkout on all orders, with duties payable on orders over €150. Product prices are exclusive of VAT.
- Lead time: 3-10 working days.
- 14-day return period from delivery.
- Items must be unworn, undamaged, with tags.
- Sale items are final and not eligible for returns.
- Exchanges depend on stock availability.
- For gift returns, please provide order details.
- No returns for pop-up event purchases or altered items.
- Refunds processed within 10 days.
- Bank processing time: 5-10 days.
- Original shipping costs not refunded.
- Faulty items may be returned.
- We're not responsible for lost parcels sent outside of our portal.